Effective Date: 28/12/2024

Welcome to Al Khaima, your trusted source for health and beauty products. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our online store.

1. Information We Collect

1.1 Personal Information

When you interact with our online store, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (processed securely by our payment provider)

1.2 Non-Personal Information

We may also collect non-personal information such as:

  • Browser type
  • IP address
  • Device type
  • Usage data, including pages visited and time spent on the site

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To improve our products and services
  • To send order confirmations, updates, and promotional offers (if you have opted in)
  • To comply with legal obligations and enforce our policies
  • To enhance user experience and personalize your interactions with our site

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

  • Service Providers: Payment processors, shipping companies, and marketing platforms to fulfill orders and improve our services.
  • Legal Authorities: To comply with applicable laws, regulations, or legal processes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

  • Essential Cookies: Required for site functionality
  • Analytics Cookies: To analyze website performance
  • Advertising Cookies: To show relevant ads

You can manage your cookie preferences through your browser settings.

5. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access your data and request a copy
  • Correct or update your data
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise your rights, contact us at [Insert Contact Email].

6. Data Security

We prioritize the security of your data by implementing industry-standard measures, such as encryption and secure servers. While we strive to protect your information, no method of online transmission is completely secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external websites you visit.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: contact@al-khaima.ma
Phone: 06 90 09 91 24
Address: الدار البيضاء

Thank you for trusting Al Khaima Health and Beauty!